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What are programs? How many samples can I claim? Why have other people matched with samples and I haven't? What are Sampler Drops? I haven’t matched several months in a row? Is there something wrong with my account? How do I match with samples? How do I sign up for emails from Sampler? What do I do if my samples never arrived? When do Sampler Drops happen? When should I check my account? What are Sampler box spaces and how do they work?